Help & FAQ

How can I compare appliances?

Start with dimensions, capacity, energy information, noise level, installation requirements and the features you expect to use. Our Appliance Buying Guide provides a practical checklist.

Where can I check price and availability?

The applicable product page and checkout show the current information available for your market. Final price, availability and order details are confirmed before an order is completed.

How are delivery and installation options shown?

Available options can depend on the product and destination. The options and any applicable charges will be shown before you complete an order once sales open in your market.

How do returns and warranty support work?

The policy applicable to a purchase will be displayed on the store and at checkout before ordering. Keep your order confirmation and product documents, and contact us if you need help with a specific item.

How can I contact Schengi?

Use the contact form and include the product name or order reference when relevant. This helps us understand your question more quickly.

Which countries and languages are supported?

Schengi is being prepared for customers across the European Union in English, German, French, Italian and Spanish. Product and delivery availability may vary by market.